At Veri, we pride ourselves on providing fast and friendly support. Whether you have questions, encounter technical issues, or need guidance, or help managing your membership, our dedicated Customer Support team is here to assist you every step of the way.
Here's how to get in touch with Veri's Customer Support team, ensuring you receive timely and effective assistance for a seamless user experience.
Reach out to Veri's Support team through the following methods:
In-app chat
Contact us on live chat: Open a conversation in the Veri app through the steps outlined below:
In the Veri app, tap the 'hamburger' menu in the top left of any screen of the app.
Select the 'Support' menu option:
Either 'Send us a message' to speak directly with our customer support agents:
c. Or 'Search for help' to browse our library of useful articles:
Contact us by email with queries for direct customers on care@veri.co
Contact us by email with queries regarding Veri's coaching/ practitioner offers on coaching@veri.co
Contact us by email with queries regarding Veri's affiliate program on partnerships@veri.co
Our team are available 7 days a week, and are keen to help! Please note that on weekends we operate a skeleton staff, so response times may be a little slower. We will always get back to you within 1 business day.
If you have any further questions, just reach out!