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How to contact Veri's Customer Support team
How to contact Veri's Customer Support team

Details of how to get in touch with Veri's Customer Support

Tia avatar
Written by Tia
Updated over 2 months ago

Whether you have questions, encounter technical issues, or need guidance, or help managing your membership, our dedicated Customer Support team is here to assist you every step of the way.

Here's how to get in touch with Veri's Customer Support team, ensuring you receive timely and effective assistance for a seamless user experience.

Reach out to Veri's Support team through the following methods:

In-app chat

Contact us on live chat: Open a conversation in the Veri app through the steps outlined below:

  1. In the Veri app, tap the 'hamburger' menu in the top left of any screen of the app.

    1. Select the 'Support' menu option:

    2. Either 'Send us a message' to speak directly with our customer support agents:

      c. Or 'Search for help' to browse our library of useful articles:

Email

Our team are working through queries as fast as we can, and sometimes our response times are longer than we'd hope. Please bear with us if you have to wait to get a response, we are doing our best.

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